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Library Services


1. Help! I can't access the databases from off-campus.

There are several possible solutions to this problem:

1. If you reach the Trinity login page (it will say "Access restricted to current students, faculty, and staff.), enter the same login and password that you use for your email, Moodle, etc. If you can't remember them, or if what you're using isn't working, call the IT Help Desk at 708-239-4858.

2. If you see an error message instead of the login page (a message you might receive is "This site can't be reached" or "The site took too long to respond")...
    a. If you're at home, check your internet connection and/or another internet browser. Are other websites loading okay? If so, contact the library (708-293-4925 or library@trnty.edu) so we can try to figure out what's going wrong. If it's the weekend, we may not be able to get back to you right away, but we'll do our best to help you fix things and get on with life.
    b. If you're at work, try a different internet browser. If that doesn't work, the settings of your business/school network may not be playing nicely with the system we use to allow you to log in from off-campus. That's a known problem with no known solution.

If you're using ERIC, the good news is that there's a freely available alternative that you can use to get started on your searching: http://eric.ed.gov  When you find something there that doesn't have full text available, look for that article when you are able to log in to the databases to see if the library provides access to that article (we just might!).

2. How do I get the full-text of an article I didn't find through a database?

Databases are only one of many ways to discover articles--other ways include using the references on articles you already have, using the references in books/encyclopedias, or even using search engines.

You can find out if we have access to that article by using the Periodicals A-Z link from the Library homepage or the Find a Publication link on any subject guide. After that, find the CitationLinker tab and put the article's information into the form.

Here's a video demonstration of how it works: Finding full text when you're not in a database

3. How do I get the full-text of an article/item I've found in a database?

It depends! Many times, the PDF or HTML text will be linked right there in the database. Other times, you'll see the Find It button.

If you click the Find It button, it will check whether we have access to that article/item in any fashion, whether online text or maybe a print copy at the library. If we don't have access, you will have the option to request it.

Take a look at this brief video tutorial about how it works: Meet the Find It Button

4. How do I schedule an appointment with a librarian?

You can email cindy.bowen@trnty.edu, call 708-239-4841, or use the online scheduling form: http://bit.ly/trnlibappt

5. If I can't come to Trinity's library, where else can I go?

Members of the Trinity community (students, faculty, and staff) automatically have access to a number of college and university libraries across the state of Illinois. You can use the library facilities and borrow materials directly from any of the libraries on this map. All you'll need is your Trinity ID!